Shipping Policy

 

Residing in Australia - great! We offer free standard shipping on all orders within Australia. All domestic orders are shipped via Australia Post.

Need your parcel ASAP? (forgot to get that baby shower gift). We do offer super speedy shipping and can be availed by paying $6 AUD. Orders shipped via Express Post are mostly delivered between 1-2 working days.

Shipping to NZ? - AUD 7.95 flat rate shipping to NZ. Free shipping on orders over AUD 100. All orders to NZ are shipped via AU Post Express service.

 

How soon will my package arrive?

Within Australia – This is up to the trusty Australia Post - but depending upon the rate of dispatch, domestic parcels will arrive within approximately 3-4 working days, depending upon your location. We will let you know via email when your item is dispatched, containing your parcel tracking number.

 

 SERVICE

 TYPE

 COST

 DELIVERY ESTIMATES

 AUS POST

 STANDARD POST

 FREE

 3 - 5 WORKING DAYS

 AUS POST

 EXPRESS POST

 $6 AUD

 1 - 2 WORKING DAYS

 

Shipment to New Zealand – This is up to the trusty Australia Post - but depending upon the rate of dispatch, parcels to NZ will arrive within approximately 5-7 working days, depending upon your location. We will let you know via email when your item is dispatched, containing your parcel tracking number.

International – We ship globally via trackable Registered Post services. Delivery times vary, but orders may be expected to arrive between 7-10 working days. Free shipping on purchases over AUD $100. International shipping costs for orders less than AUD $100 will be charged at a flat rate and based upon location.

 

 NEW ZEALAND

 SERVICE

 COST

 DELIVERY ESTIMATES

 OVER $100

 EXPRESS POST

 FREE

 5 - 7 WORKING DAYS

 UNDER $100

 EXPRESS POST

$7.95 AUD

 5 - 7 WORKING DAYS

 

USA & UK

 SERVICE

 COST

 DELIVERY ESTIMATES

 OVER $100

 EXPRESS POST

 FREE

 7 - 10 WORKING DAYS

 UNDER $100

 EXPRESS POST

 $30 AUD

 7 - 10 WORKING DAYS

 

REST OF THE WORLD

 SERVICE

 COST

 DELIVERY ESTIMATES

 OVER $100

 EXPRESS POST

 FREE

 7 - 10 WORKING DAYS

 UNDER $100

 EXPRESS POST

 $40 AUD

 7 - 10 WORKING DAYS

 

Some orders may take up to 3 weeks to arrive, based upon customs delays. Postage costs do not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. For further information, it may be necessary to call local customs offices to gain further details.

 

How secure is your ordering process?

Protecting your personal information is a priority of our store. Our transactions environment is very secure and reliable. Our store use eWay and PayPal for payments. eWay automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer Protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

What if my delivery is late?

These things happen from time to time!

Please consider the following special circumstances when a delay might happen:
• Orders received after the midday, can’t be processed the same day.
• Orders shall be processed only after receiving the payment confirmation.
• Orders may be delayed due to Public Holidays.

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